The Nivel platform is designed for intuitive use. To support a smooth introduction, these brief step-by-step guides provide clear instructions for each core function. Whether you are new to the platform or just need a quick refresher, you will find what you need here.

When creating a new zone in the Regulation map, you decide between two main zones types: General zones and Zones with subtraction. Select the right zone type for your needs based on the following information.

After you have created a zone you can add more details to the policies or zones.

When creating P-areas, you can specify the max/min number of vehicles independently for different vehicle types

City users and operators can monitor and manage parking reports, overflow alerts directly from the regulation view.

By setting up maximum or minimum vehicle count limits for P-areas and zones, providers can be notified to take action when the number of vehicles exceeds or falls below these limits.

We sometimes see the need for having zones with both no parking rule and a cap for maximum vehicles. However, this is not possible due to data standard (MDS) issues. But there is a workaround!

Set up temporary regulation zones in the Regulator. This guide provides step-by-step instructions and main-use situations for temporary zones.

As an operator, you have the ability to login to the task manager and view poor parking reports for your company. Each poor parking report gives you the ability to record the report as either “Fixed”, “Reject”, or “Will Do”. Lastly, a reported poorly parked scooter will automatically be marked as fixed if an MDS-event occurs. You can now find an explanation to each option with an example.

You have just created a new parking policy zone in the Nivel platform and are wondering how operators will implement this policy. This support page explains how this policy interaction works between Nivel and the operators, ensuring seamless integration of new policies.

Learn about the different user access levels for the Nivel platform. Understand the permissions for regulators, read-only users, guests, and operators to effectively manage and monitor policies and operations.

The Nivel platform uses precise terminology and standardized acronyms to describe mobility usage. We have compiled explanations for key terms, to help you better understand the data and its implications.

Scan vehicles with the poor parking app to check vehicle status.