Operator compliance and performance
Benchmark providers across the network with separate review and fix metrics, availability, and cap compliance in analytics. Create tasks, verify closure, and align incentives with service quality.
Network-level oversight needs comparable metrics across corridors and cities. Measure response times in two ways: (1) reviewed vs not reviewed, and (2) outcomes—fixed, MDS-fixed, rejected, not fixed. Track vehicle availability by area and time to confirm reliability for first/last-mile needs. Cap compliance is monitored in analytics with alerts. Tasks clarify ownership and timelines, and verifications confirm closure—supporting fair access and incentives at regional scale.
Features
Vehicle caps
Set and monitor caps by area and time to balance supply with street capacity. Breaches are detected and alerted in the analytics module; follow-up is supported with data for consistent enforcement.
Vehicle availability
Track active, rentable vehicles by area and time to ensure service is available when people need it. Use availability trends to guide rebalancing, caps, and incentives that raise reliability.
Operators’ response times
Measure two dimensions of responsiveness: (1) reviewed vs not reviewed, and (2) outcomes—fixed, MDS-fixed, rejected, not fixed. Compare by provider, area, and time band to drive faster, more consistent service.
Tasks for operators
Give providers a complete, actionable queue for poor-parking reports and overflow alerts, with locations, photos, and due times. Bulk resolve or reject with reasons, and track status to closure. (Cap breaches are monitored in analytics.