Operator compliance and performance
Track provider performance with separate review and fix metrics, availability, and cap compliance in analytics. Turn issues into tasks and verify closure—so decisions stay fair and evidence-based.
Track provider performance with separate review and fix metrics, availability, and cap compliance in analytics. Turn issues into tasks and verify closure—so decisions stay fair and evidence-based.
Features
Vehicle caps
Set and monitor caps by area and time to balance supply with street capacity. Breaches are detected and alerted in the analytics module; follow-up is supported with data for consistent enforcement.
Vehicle availability
Track active, rentable vehicles by area and time to ensure service is available when people need it. Use availability trends to guide rebalancing, caps, and incentives that raise reliability.
Operators’ response times
Measure two dimensions of responsiveness: (1) reviewed vs not reviewed, and (2) outcomes—fixed, MDS-fixed, rejected, not fixed. Compare by provider, area, and time band to drive faster, more consistent service.
Tasks for operators
Give providers a complete, actionable queue for poor-parking reports and overflow alerts, with locations, photos, and due times. Bulk resolve or reject with reasons, and track status to closure. (Cap breaches are monitored in analytics.